Privacy Policy

How we collect, use, and protect your information

Introduction

Last Updated: May 1, 2023

SolarBeflux ApS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solarbeflux.com (the "Site") or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

We collect information about you in various ways when you use our Site.

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Place an order
  • Sign up for our newsletter
  • Contact us via our contact form
  • Participate in surveys or promotions

This personal information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (we do not store complete credit card information)

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages you view
  • Time spent on pages
  • Links you click
  • Other browsing information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Please see our Cookie Policy for more information.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Process and fulfill your orders
  • Provide customer service and respond to inquiries
  • Send you administrative information, such as order confirmations and updates
  • Send you marketing communications about our products, services, and promotions (with your consent)
  • Personalize your experience on our Site
  • Improve our Site, products, and services
  • Analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with our legal obligations

Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights

We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our customers or others.

With Your Consent

We may share your information with other third parties with your consent or direction to do so.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this privacy policy or our practices, please contact us at:

SolarBeflux ApS

Nørrebrogade 125

2200 Copenhagen N

Denmark

Email: [email protected]

Phone: +45 35 36 37 38