Contact Us

We offer standard shipping (3-5 business days) and express shipping (1-2 business days) within Denmark. For international orders, shipping times vary by destination, typically 5-10 business days. Free shipping is available for orders over 500 DKK within Denmark and 1000 DKK internationally.

We offer a 30-day return policy for unused products in their original packaging. For hygiene reasons, we cannot accept returns of opened products unless they are defective. Please contact our customer service team to initiate a return.

No, SolarBeflux is proudly cruelty-free. We never test our products or ingredients on animals, and we work only with suppliers who uphold the same ethical standards. We are committed to ethical beauty practices throughout our supply chain.

Our product descriptions include information about which skin types and concerns each product addresses. For personalized recommendations, you can fill out our contact form with details about your skin, and our skincare specialists will provide tailored advice. We also offer sample sets for different skin types to help you find your perfect match.

Yes, we offer wholesale partnerships for selected retailers who share our values of sustainability and natural beauty. We do not currently offer private label services. For wholesale inquiries, please contact us with details about your business, and our partnership team will get back to you.

Once your order ships, you will receive a confirmation email with a tracking number and link. You can use this to monitor your package's journey. If you haven't received a tracking number within 2 business days of your order confirmation, please contact our customer service team.